News & Press

MyUS Updates Delivery Times

April 13, 2023

We heard your feedback concerning delivery times, and we’re making a change. 

Maintaining transparency while you shop and ship your favorite US and UK stores is crucial to us. We wanted to update you on the changes we are making to our multiple shipping lane delivery times. We understand that receiving your packages on time is important to you, and we want to ensure that we provide you with the most accurate delivery estimates possible.

We are updating our shipping lanes to reflect select regions' delivery times accurately. This means some members may notice slightly longer or shorter delivery times depending on their location. This change will ultimately result in a better overall experience for our members. 

With these updated delivery times, you can accurately choose a shipping lane that will allow you to receive your items sooner than you have in the past.

New Delivery Times

Once your items are received at our MyUS facility in Sarasota, Florida, and you have created a ship request, you will notice these changes to our courier delivery estimates:

Aramex: 3-8 Days**

Australia Post: 10-15 Days

Budget Economy: 8-14 Days

DHL Express: 2-5 Days

FedEx Economy: 5-9 Days

FedEx International Connect: 10-20 Days

FedEx Priority: 2-5 Days

Inflation Breaker: 7-11 Days

UPS Expedited: 5-9 Days

UPS Worldwide Saver: 3-6 Days

We also want to remind our members that delivery times can be affected by factors beyond our control, such as weather conditions and unexpected carrier delays. While MyUS strives to provide the most accurate estimates, these factors can impact delivery time.

Thank You For Continuing to Use MyUS

We appreciate your patience and understanding as we make these updates. We aim to continue providing you with your favorite high-quality US and UK products and excellent customer service, and these changes will help us do just that. 

If you have any concerns or questions about these changes, please don’t hesitate to contact our customer service team. We are always here to help and are committed to ensuring you have a positive shop and ship experience with MyUS. 

Thank you for your continued support!

**Members in Bahrain, Qatar, Saudi Arabia, and Turkey have reported estimated delivery times of 3-8 days. Members in Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Oman have reported estimated delivery times of 4-8 days. Members in the UAE have reported estimated delivery times of 3-7 days.