What can we help you with?
Can I pay duties and taxes at time of shipment?
MyUS offers the option to send eligible shipments Delivery Duties Paid (DDP). This allows you to pay duties when you submit your ship request, instead of when it arrives at its destination, and MyUS will pay your local customs for items in the shipment.
MyUS duties-paid shipping is a guaranteed service. If you select this service and are charged additional carrier fees, MyUS will refund you those fees.
Shipments to these countries are eligible for DDP:
Albania |
Algeria |
Andorra |
Anguilla |
Antigua & Barbuda |
Aruba |
Australia |
Austria |
Bahamas |
Bahrain |
Bangladesh |
Belgium |
Belize |
Bermuda |
Bhutan |
Bonaire |
Bosnia & Herzegovina |
Botswana |
British Virgin Islands |
Brunei |
Bulgaria |
Cambodia |
Canada |
Canary Islands |
Cayman Islands |
Chile |
Colombia |
Costa Rica |
Croatia |
Curacao |
Cyprus |
Czechia |
Denmark |
Estonia |
Falkland Islands |
Fiji |
Finland |
France |
French Guiana |
Ghana |
Gibraltar |
Greece |
Grenada |
Guadeloupe |
Guernsey |
Guyana |
Hong Kong |
Hungary |
Iceland |
Indonesia |
Iraq |
Ireland |
Israel |
Italy |
Jamaica |
Jersey |
Jordan |
Kenya |
Kosovo |
Latvia |
Lebanon |
Liechtenstein |
Lithuania |
Luxembourg |
Macau |
Macedonia |
Malaysia |
Maldives |
Malta |
Marshall Islands |
Martinique |
Mayotte |
Mexico |
Micronesia |
Monaco |
Montenegro |
Montserrat |
Morocco |
Netherlands |
Nevis |
New Caledonia |
New Zealand |
Niue |
Northern Mariana Islands |
Norway |
Oman |
Pakistan |
Panama |
Papua New Guinea |
Philippines |
Poland |
Portugal |
Qatar |
Reunion Island |
Romania |
Saba |
Somoa |
Saudia Arabia |
Senegal |
Serbia |
Seychelles |
Singapore |
Slovakia |
Slovenia |
South Africa |
South Korea |
Spain |
Sri Lanka |
St. Vincent |
St. Eustatius |
St. Kitts |
St. Lucia |
St. Maarten |
Suriname |
Sweden |
Switzerland |
Tahiti & French Polynesia | Taiwan |
Thailand |
Togo |
Trinidad & Tobago |
Turkey |
Turks & Caicos |
Ukraine |
United Arab Emirates |
United Kingdom |
Vanuatu |
Vietnam |
Please note: MyUS UK suites have different duty and tax requirements than US suites. Import duty payments may be required for your items to be delivered from the merchant to your UK suite. If any of these duties apply, the amounts will be invoiced through your MyUS account.
Other questions in Shipping & Consolidation:
- When Will I Receive My Packages?
- How can I estimate international shipping costs?
- What are the MyUS 2024 holiday shipping cutoff dates?
- How can I save money on international shipping?
- How does package consolidation work?
- How does repacking save me money on international shipping?
- What international carriers does MyUS use?
- Does MyUS offer shipment protection, and what does it cover?
- Does MyUS provide shipment tracking information?
- What is dimensional weight?
- Can MyUS forward packages to me when I am traveling?
- Does MyUS ship to PO boxes?
- Can I ship magazines and catalogs?
- What is an Oversized Shipping Fee?